Shipping policy
Shipping & Delivery
Thank you for shopping with Taviroo. We aim to process and deliver your order as smoothly as possible.
Processing Time
Orders are typically processed within 2–3 business days after payment is successfully completed.
Orders placed on weekends or public holidays will begin processing on the next business day. During busy promotional periods, processing may occasionally take slightly longer.
Shipping Cost
We offer simple flat-rate shipping:
- Orders under $80 USD: $6.60 shipping
- Orders $80 USD or more: Free Shipping
Any applicable shipping charge will be shown at checkout before you complete your purchase.
Estimated Delivery Time
After your order has been processed and shipped, estimated delivery usually takes:
10–15 business days
Please note that delivery times are estimates and may vary depending on the destination, carrier, customs processing, weather, or other circumstances outside our control.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.
Please allow some time for the carrier to update the tracking status after your shipment has been dispatched.
Multiple Packages
Some orders may be shipped in separate packages, especially if items are fulfilled from different locations.
If this happens, packages may arrive at different times and may have separate tracking numbers. You will not be charged additional shipping fees simply because your order is split into multiple shipments.
Incorrect Shipping Address
Please make sure your shipping address is correct before placing your order.
If you notice an error after ordering, contact us as soon as possible at support@taviroo.com. We will do our best to update the address before shipment, but changes cannot be guaranteed once the order has entered processing.
Delayed or Missing Packages
If your package is significantly delayed, appears to be lost, or is marked as delivered but cannot be found, please contact us.
Before contacting us about a delivered package, we recommend checking around the delivery location, with household members or neighbors, and with the local carrier.
International Orders
International orders may be subject to customs duties, import taxes, VAT, or other local charges depending on the destination country.
Unless otherwise stated at checkout, these charges are the responsibility of the customer.
Questions?
For questions about shipping or delivery, contact us at:
Please include your order number so we can assist you more quickly.